Note: There is a £2 fee for a replacement card. Please bring some proof of identity and we will provide you with a replacement card. Failure to let us know could result in you incurring additional charges. Online renewal is available from through the Online Catalog. Renewal at a Lancaster County public library circulation desk requires the items or the library card on which the items were checked out. We will cancel your card to prevent anyone else from using it. Renewal can be done at a Lancaster County public library circulation desk, by telephone, or online. If you lose your library card, you should let any Surrey library know as soon as possible. If you are late returning your library bookĬharges for overdue library books can be found on the Library and services charges page. We hope that these reminders are helpful, but please be aware that failure to receive a courtesy email will not oblige your library to waive any overdue charges that you may incur. Please have ready your full name and library card number. You can do this in any library or by contacting us. If you would like to sign up for an eReminder email all you need to do is let us know and make sure that we have your current email address. This will give you the full details of all the items that are due as well as a quick link to renew them, for which you will need your PIN. We can now send you an eReminder email three days before your items are due back. Spoken word CDs (audiobooks) are issued for three weeks and cannot be renewed.ĭVDs and Music CDs are issued for one week and cannot be renewed.Īdditional hire charges will apply for any and CDs and DVDs kept beyond their due date: see charges for audio visual items. Provided there are no outstanding requests for an item, books may be renewed five times. You will need your library card or you can use the library card function on the library app. You can visit any library to renew your items. Telephone 03 to use Callpoint, our automated renewal system. You will need your borrower number (on your card, under the barcode). Select the item or items you want to renew or use the Select All option to select all your current loans.ĭownload the Surrey Libraries app and use it to reserve or renew books on the go.ĭownload the Surrey Libraries app for android.ĭownload the Surrey Libraries app for iOS.Select the Loans/Renewals tab at the top.Choose the Forgotten Pin option at the bottom of the login box. You will also have the option to reset your PIN if you have forgotten. Login with your borrower number and PIN, if prompted.Select My Account from the choices at the top or select the option to renew my loans on the left hand side (under the I want to section).You will need to visit the Surrey online library page to renew your loans.Choose the forgotten PIN option at the bottom of the login box. If you have forgotten your PIN there is an option to reset. your borrower number (on your card, under the barcode).Items that cannot be renewed are clearly marked with a description as to why that particular item is not renewable. only), you'll need to return it from your Amazon account, then send it to Kindle from your library again to apply the new due date.Certain items may not be renewable online. If you downloaded the title to the OverDrive app or your device, you'll need to download it again to apply the new due date.After you renew the title, you'll see the new due date and options to open or download it.For example, if a title expires in two days and you renew it for seven days, the new due date will be seven days from the moment you renew. Note: Any time left on your current lending period is canceled when you renew a title. Choose an option for the length of the renewal (if available).
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